Core Concepts
Memory
How Jeanette remembers facts about you and builds a persistent understanding over time.
How memory works
Jeanette maintains a persistent memory store that survives across all conversations. After each exchange, she extracts key facts and saves them — so she knows your name, where you live, your preferences, and your ongoing projects without you having to repeat them.
Memory extraction happens automatically in the background. You don't need to explicitly tell Jeanette to "remember" something — she'll infer what's worth keeping from the natural flow of conversation.
Memory categories
Jeanette organises memories into four types:
| Category | What it stores | Examples |
|---|---|---|
| Facts | Concrete, stable information | Name, location, job title, family members |
| Preferences | How you like things done | "Prefers metric units", "formal tone", "no emoji" |
| Context | Current situations and goals | "Working on a product launch", "planning a trip to Japan in April" |
| Skill state | Configuration for connected tools | Which Gmail account is linked, calendar preferences |
What Jeanette remembers
Jeanette builds her memory from your conversations. Things she'll remember:
- Your name and location
- Your timezone (for scheduling)
- Communication preferences (tone, language, detail level)
- Ongoing projects and goals
- Tools and services you've connected
- Your assistant's name (if you've renamed her)
Structured profile fields
Some key details are stored directly in your profile rather than as free-form memories:
- First and last name
- Timezone — used for all scheduling and time calculations
- Assistant name — customise what Jeanette calls herself
- Custom instructions — persistent guidelines applied to every conversation
You can edit these any time in the web dashboard under Settings → General.
Asking Jeanette what she remembers
You: What do you know about me?
Jeanette: Here's what I have on file: Your name is Richard, you're based in London (GMT), you prefer concise responses, you're currently working on a product launch for Q2, and you have Gmail connected with read-and-send access.
Correcting or removing memories
If Jeanette has something wrong, just tell her:
You: I've moved — I'm now in Edinburgh, not London.
Jeanette: Got it, I've updated your location to Edinburgh. I'll use that for weather, local time, and any location-specific tasks from now on.
You: Forget that I mentioned the Q2 project.
Jeanette: Done — I've removed that from memory.
Memory and privacy
Your memories are private to your account. They are not shared across users or used to train AI models. You can request full deletion of all your data by contacting support.